Free returns
Not satisfied with your purchase or experiencing an issue with your product? Or received a defective product? No worries.
You can return your order (or a part of it) within 30 days after delivery.
How do I start a return?
Want to return a product?
Send us an email including:
- Your order number
- (Optional) reason for return
- If you want to exchange the product for a different product instead of a refund, let us know
Email us at: info@easewares.com
We will send you the return instructions and label within 1 business day.
Return conditions
Please note the following when returning a product:
The product should be returned, where reasonably possible: in the original and undamaged packaging
When will I receive my refund?
Once we have received and inspected your return, the refund will be processed within 5 business days using your original payment method.
Need help?
Can’t find your answer or want direct support?
Mail us on info@easewares.com or contact us through the contact form.